Privacy Notice

Effective Date: 1 October 2025

1. Introduction

This Privacy Notice explains how Caravan Atlas SARL, operating under the trade name (Enseigne) AI Mosaic (“We,” “Our,” “Us”), collects, uses, discloses, and protects your Personal Data when you use our website https://aimosaic.tech and contact us regarding our Tech, AI, and Website Design services. We are committed to protecting your privacy and complying with Moroccan Law No. 09-08 concerning the protection of individuals with regard to the processing of personal data.

2. Identity and Contact Details of the Data Controller

The data controller responsible for processing your Personal Data is:

• Company Name: Caravan Atlas SARL (AI Mosaic)
• Address: 109 Avenue Abdelkrim El Khattabi. Residence Jawad, Appt 43, Guéliz, Marrakech, Morocco
• Contact Email: samir@aimosaic.tech
• Contact Phone (WhatsApp): +212 764 121 61 3

3. Data We Collect and Legal Basis

We collect the following categories of Personal Data when you use our contact form or engage with our website. The legal basis for processing is our legitimate interest in responding to your inquiries or the steps necessary to enter into a contract for services:

• Contact Data (Name, Email Address): This is provided directly by you when filling out our contact form and is necessary to respond to your request for service information.
• Communication Data (Message Content): The information you include in your message, used solely to understand and address your service needs (Tech, AI, Website Design).
• Technical Data (IP Address, Browser Type, Usage Data): This is collected automatically to ensure the security and functionality of the website.

Note: We do not collect Identity Data (Date of Birth, Nationality) or Financial Data unless a formal service contract is established.

4. How We Use Your Data (Purposes)

Your Personal Data is used exclusively for the following purposes:

1. Inquiry Response: To communicate with you regarding your interest in our Tech, AI, and Website Design services.
2. Contractual Preparation: To provide quotes, scope documentation, and initiate a service agreement.
3. Customer Support: To address technical queries or service-related issues.
4. Security and Legal Compliance: To protect against fraud, comply with legal obligations under Moroccan law, and secure the website.

5. Disclosure and Recipients of Your Data

We will only disclose your Personal Data to third parties when it is strictly necessary for the operation of the business or compliance with law. Recipients may include:

• Hosting providers and IT support services necessary for maintaining the website.
• Moroccan regulatory or government bodies, if legally required (e.g., tax authorities, CNDP).

We do not sell your Personal Data to third parties for marketing or any other purpose.

6. Data Security and Retention

We implement technical and organizational measures to ensure the security of your Personal Data. We retain your data only for as long as necessary to fulfill the purposes for which it was collected, or until you exercise your right to erasure, subject to our legal retention requirements.

7. Your Rights (Under Law 09-08)

In accordance with Law 09-08, you have the following rights, which you can exercise by contacting us at the details provided in Section 2:

• Right of Access: To know what data we hold about you and to obtain a copy.
• Right to Rectification: To request the correction of any inaccurate or incomplete data.
• Right to Object: To object to the processing of your data.
• Right to Erasure (Right to be Forgotten): To request the deletion of your data when it is no longer necessary.

8. Governing Law and Jurisdiction

This Policy is governed by Moroccan Law. Any dispute arising from the interpretation or execution of this Policy shall be submitted to the exclusive jurisdiction of the competent courts of Casablanca, Morocco.